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39

Management report

With regard to the return on investment, we refer to the disclosure

in the notes pursuant to section 64 (1), line 19 of the BWG.

The supervisory authority stipulated that the key performance in-

dicators LCR and NSFR were not to be used until 1 January 2015,

hence the absence of figures for the previous year.

Capital ratio*

31.12.2015

31.12.2014

31.12.2013

14.20%

13.49%

12.74%

Return on equity*

31.12.2015

31.12.2014

31.12.2013

5.29%

7.00%

6.97%

Net margin*

31.12.2015

31.12.2014

31.12.2013

0.42%

0.59%

0.57%

Cost–income ratio*

31.12.2015

31.12.2014

31.12.2013

67.92%

60.71%

63,17%

LCR

31.12.2015

97.82%

NSFR

31.12.2015

102,79%

Financial performance indicators

* Imputable regulatory capital/tax base × 100

* Operating expenses/operating income

* Profit from ordinary activities/mean equity

* Operating profit IV/mean balance sheet total

Non-financial performance indicators

Digital regional bank

Unlike a major international bank, Raiffeisen-Landesbank Tirol AG

is active within the region. We ‘live’ a trustful and confidential advi-

sory approach at local level and from person to person. This is ap-

preciated by our private, commercial and corporate customers, all

the more so in these troubled economic times, because they put a

great deal of trust in this bank that they know and in the employees

with whom they can work together on an equal footing and in a

spirit of partnership. At the same time, we are expanding our multi-

channel strategy so that we can offer our customers quick, simple

and convenient possibilities for contact and advice. The digital of-

fering complements our handshake-like quality precisely where it

offers our customers added value. We are certain of one thing: we

shall remain committed to the region and shall ensure, as before,

that the money our customers entrust us with remains in the region

and that we are familiar with the people to whom we grant loans.

This is our contribution to the ongoing development of our region.

Responsibility for more than 400 employees

Raiffeisen-Landesbank Tirol AG goes to considerable lengths to pro-

vide its employees with an optimal working environment. It gives

due consideration to the reconciliation of working and family life and

promoting occupational health and safety. This means, for example,

that employees can choose from a broad range of courses and talks

within the scope of the in-house health scheme RLB Vital. Individu-

al career paths, too, are encouraged at both specialist and manage-

ment level. In conjunction with the Tyrolean Raiffeisen banks, more-

over, Raiffeisen-Landesbank Tirol AG attaches great importance to

the high-quality training of apprentices. Numerous awards confirm

that these are more than just empty words: Raiffeisen-Landesbank

Tirol AG possesses the quality seals “audit berufundfamilie”, most

family-friendly employer of 2015 (third place), workplace health pro-

motion and outstanding training organisation in Tyrol.

In the financial year 2015 (2014), the bank employed an average of

331.7 (362.3) white-collar staff and 9.9 (11.5) blue-collar staff.

Tyrolean companies’ competition won with environmental

awareness

At Raiffeisen-Landesbank Tirol AG last year, more employees than

ever before in a large-scale organisation in Tyrol switched to pub-

lic transport. This was the environmentally conscious behaviour

with which the bank’s employees won the top prize at the Tyrole-

an companies’ competition in 2015: an ÖBB regional train decked

out in the Raiffeisen look. For a whole year, it will travel 550 kilo-

metres daily on the ÖBB track network in Tyrol. This award affirms

that Raiffeisen-Landesbank Tirol AG takes the Raiffeisen principle,

which embodies regional focus and responsibility, very serious-

ly. Just how seriously is additionally demonstrated by the fact that

Raiffeisen-Landesbank Tirol AG grants all of its employees a subsi-

dy for the trip to and from work using public transport.

Honoured with the Tyrolean regional coat of arms

Since 2015, Raiffeisen-Landesbank Tirol AG has been allowed to

bear the Tyrol region’s coat of arms. The deed containing the high-

est honour for a Tyrolean commercial entity was presented by pro-

vincial governor Günther Platter as part of the traditional Advent

celebrations. In this way, the Tyrolean regional government hon-

oured Raiffeisen’s commercial and socio-economic significance

in Tyrol: Raiffeisen-Landesbank Tirol AG has existed for decades,

is commercially successful, is crisis-proof as one of Innsbruck’s

biggest non-public employers, takes on responsibility for the Ty-

rol region by embodying humanity and concern, shows a sense

of perspective as an employer – especially in the training of young

people – and promotes our region by sponsoring social, educa-

tional, sporting, artistic and cultural activities. ‘It also guarantees

investment in Tyrol because it provides funds so that the region

can enjoy further growth,’ said provincial governor Günther Platter

when he bestowed the honour.

Important sponsor of the region

Raiffeisen-Landesbank Tirol AG and the Tyrolean Raiffeisen banks

provide sponsorship for the social, cultural, sporting and youth ar-

eas with funds totalling around five million euros per year and are

an important partner for many clubs, societies and institutions. This

means that Tyrol’s largest banking group is also the biggest spon-

sor of Tyrol’s citizens. The Raiffeisen sponsorship balance sheet

illustrates Raiffeisen Banking Group Tyrol’s commitment to our

region – with Raiffeisen-Landesbank Tirol AG making a crucial con-

tribution. More than 1,000 sponsorship projects all over Tyrol can

be seen at raiffeisen.foerdert.tirol, the website set up especially for

this purpose.